3dcart Status

Nov 15, 2018

No incidents reported today.

Nov 14, 2018

No incidents reported.

Nov 13, 2018

Resolved - The issues affecting several online stores have been resolved and access has been re-established. All affected stores are now up and running! We'll continue to provide status updates on this page as needed.
Nov 13, 23:08 EST

Investigating - Our monitoring systems have detected issues affecting many online stores. Our engineers are already working to restore normal access as soon as possible. Please check back on this page for further updates. We'll get access restored as fast as we can, so stay tuned!
Nov 13, 23:08 EST

Nov 12, 2018

Mail Services Issues

Resolved - The issue has been resolved. Only web access had a temporary down time and only affected a few customers.
Nov 12, 17:59 EST

Investigating - Our monitoring systems detected issues on one or more of our mail servers. The problem is already being investigated by our network engineers. We will provide updates as more details are available or once the issue has been fixed. If you have any questions please contact our support team.
Nov 12, 17:53 EST

Nov 11, 2018

No incidents reported.

Nov 10, 2018

No incidents reported.

Nov 9, 2018

No incidents reported.

Nov 8, 2018

No incidents reported.

Nov 7, 2018

No incidents reported.

Nov 6, 2018

Minor Outage

Resolved - All service has resumed at this time.
Nov 6, 03:21 EST

Identified - Some customers are experiencing downtime, we are actively working on this issue and we will provide an update as soon as possible.

ETA: 1 hour
Nov 6, 03:11 EST

Emergency Maintenance

Resolved - The maintenance has been completed and service has been restored.
Nov 6, 02:09 EST

Update - A few environments are already back up and running. Some are still under maintenance

ETA: 1 hour for update
Nov 6, 01:03 EST

Investigating - Our engineers are working on an important maintenance that is affecting a few environments. We will keep updating as we move forward with each affected environment.

ETA: 1 hour for final resolution or new update
Nov 6, 00:11 EST

Online Stores Issues

Resolved - The issues affecting several online stores have been resolved and access has been re-established. All affected stores are now up and running! We'll continue to provide status updates on this page as needed.
Nov 6, 00:19 EST

Investigating - Our monitoring systems have detected issues affecting many online stores. Our engineers are already working to restore normal access as soon as possible. Please check back on this page for further updates. We'll get access restored as fast as we can, so stay tuned!
Nov 6, 00:16 EST

Nov 5, 2018

No incidents reported.

Nov 4, 2018

No incidents reported.

Nov 3, 2018

No incidents reported.

Nov 2, 2018

No incidents reported.

Nov 1, 2018

No incidents reported.