All Systems Operational
3dcart API   Operational
Forums   Operational
Online Stores   Operational
Mail Server   Operational
DNS   Operational
Label Mngr   Operational
Ticket System   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 23, 2018

No incidents reported today.

Oct 22, 2018

No incidents reported.

Oct 21, 2018

No incidents reported.

Oct 20, 2018

No incidents reported.

Oct 19, 2018

No incidents reported.

Oct 18, 2018

No incidents reported.

Oct 17, 2018

No incidents reported.

Oct 16, 2018
Resolved - The issues affecting several online stores have been resolved and access has been re-established. All affected stores are now up and running! We'll continue to provide status updates on this page as needed.
Oct 16, 06:56 EDT
Investigating - Our monitoring systems have detected issues affecting many online stores. Our engineers are already working to restore normal access as soon as possible. Please check back on this page for further updates. We'll get access restored as fast as we can, so stay tuned!
Oct 16, 05:15 EDT
Completed - The scheduled maintenance has been completed.
Oct 16, 05:55 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 02:55 EDT
Scheduled - We are now starting a scheduled maintenance. Customers that are hosted on environments included on this maintenance received an alert on their admins last week. That means not all customers are being affected.
Oct 16, 02:53 EDT
Resolved - The issues affecting several online stores have been resolved and access has been re-established. All affected stores are now up and running! We'll continue to provide status updates on this page as needed.
Oct 16, 03:57 EDT
Investigating - Our monitoring systems have detected issues affecting many online stores. Our engineers are already working to restore normal access as soon as possible. Please check back on this page for further updates. We'll get access restored as fast as we can, so stay tuned!
Oct 16, 03:02 EDT
Oct 15, 2018

No incidents reported.

Oct 14, 2018

No incidents reported.

Oct 13, 2018

No incidents reported.

Oct 12, 2018
Resolved - This issue has been resolved. We apologize for this issue.
Oct 12, 20:16 EDT
Update - 99% of the affected environment have been back online for sometime now. We are now just working on a few numbers of sites that are still showing errors.
Oct 12, 18:33 EDT
Update - Many affected sites are up and we continue to work on some slowness and a few sites that are still failing.
Oct 12, 17:47 EDT
Update - Working to recover sites that are still unavailable. Many processes were already covered and we continue to progress on the correction.
ETA: 1 hour for another update.
Oct 12, 16:25 EDT
Update - Work continues to recover sites that are still unavailable. Many processes were already covered and we continue to progress on the correction.
ETA: 1 hour for a new update.
Oct 12, 16:06 EDT
Update - The work continues on the remaining affected sites to bring them back as soon as possible. Two different processes are now being executed. We will send new updates as we receive from our engineers. Once again, we apologize for the prolonged down time.
ETA: 2 hours for new update.
Oct 12, 13:55 EDT
Update - Our engineers are still working on some affected sites. They found some problems and are focused and dedicated to resolve the issue as soon as possible.
ETA: 1 hours for a new update.
Oct 12, 12:44 EDT
Update - We are still working to re-establish communication with the last affected sites. Once again we apologize the long delay.
ETA: 30 minutes for final resolution or new update.
Oct 12, 11:07 EDT
Update - Most affected stores are back online for more than 30 minutes now. We are still working on a few that are still having issues.
ETA: 30 minutes for final resolution or new update.
Oct 12, 10:34 EDT
Update - We are still working with our Data Center team to get the affected environment back online as soon as possible. We apologize the prolonged down time!
ETA: 1 hour for final resolution or a new update.
Oct 12, 09:48 EDT
Update - Our data center team is focused and working to get the affected environment back as soon as possible.
ETA: 1 hour for final resolution or new update.
Oct 12, 08:45 EDT
Update - We are still working to have this issue resolved as quickly as possible, we apologize for the long down time.
Oct 12, 08:01 EDT
Identified - Our monitoring systems have detected issues affecting many online stores. Our engineers are already working to restore normal access as soon as possible. Please check back on this page for further updates. We'll get access restored as fast as we can, so stay tuned!
Oct 12, 06:15 EDT
Resolved - The issues affecting several online stores have been resolved and access has been re-established. All affected stores are now up and running! We'll continue to provide status updates on this page as needed.
Oct 12, 05:46 EDT
Investigating - Our monitoring systems have detected issues affecting many online stores. Our engineers are already working to restore normal access as soon as possible. Please check back on this page for further updates. We'll get access restored as fast as we can, so stay tuned!
Oct 12, 05:07 EDT
Oct 11, 2018

No incidents reported.

Oct 10, 2018

No incidents reported.

Oct 9, 2018

No incidents reported.